About Us

Mission & Values

Our Mission

To provide outstanding service, protection,
and value to our:
Personal and Business Clients,
Insurance Company Partners,
And our Community.

Our Values

Honesty- We strive to operate our business with a firm adherence to the highest ethical standards of honor and integrity.
We treat others as we wish to be treated.

Partners- We strive to be viewed by our clients as a trusted advisor to help them achieve their goals. We work with each other to achieve those goals.
We sit on your side of the table.

Service- We strive to unselfishly and enthusiastically serve our clients while making our community a better place.
Service to others is our obligation.

Innovation- We strive to find new ways to help our clients achieve their goals.
Continual improvement is our way of life.

Knowledge- We strive continually to increase our knowledge of our Clients, Community, and Industry through continuing education, professional development, and open communication.
Our knowledge is your power.

Opportunity- We create and embrace opportunities for CIC, our employees, and clients to grow and prosper.
All successful things grow and evolve.

Perseverance- We strive to meet our client’s and our own expectations all the time.
We don’t stop until the job is done!

Our History

Greensboro’s fastest growing (Craft Insurance Group) and most established (The Insurance Center of N.C.) agencies merged in 2005 to create Craft Insurance Center, Inc.., employing  over 40 experienced employees, over 100 Insurance Carrier relationships,  and  40 million in insurance premium we have become one of the largest agencies in Central North Carolina. Both agencies have a rich history of service to their clients and community.